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- Do you like tees? Who doesn't! For every 50 retweeters we're raffling a free order at http://t.co/PTUENv10vb. Tweet and win! May 15, 2013
- Some of our customers were experiencing brief problems with our payment terminal earlier today, sorry about that! It's all fixed now April 13, 2013
- @AishStar @AttireClothing Absurd! Aisha, if you visit http://t.co/PTUENv10vb I'm sure we can take care of you for under $15 (inc shipping) April 10, 2013
- @rocket5tim Hi Tim, we'd be happy to give you a custom quotation for your order. Contact me at laurence@fyves.com! April 10, 2013
- @_iAmKingDre We got just the thing! Register at http://t.co/TJBJP3An5R so we can send you details on how to start your store and earn big! April 10, 2013
Frequently asked questions
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Resellers
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Account
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Shipments
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Payment Information
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Paypal
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Moneybookers
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Browsers
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Using the Design Editor
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Refunds
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Refer a friend system
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What is Fyves?
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Fyves is a quick and easy solution for online apparel resellers. Resellers can buy apparel from our platform and resell them elsewhere for a higher price, making money in the process. Fyves is equipped with a design editor, allowing you to easily compose your apparel the way you want it.
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When can I expect shipment after I’ve placed my order?
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You can usually expect shipment of your order in 72 to 96 hours after placing your order online. This may vary if we receive many orders within a certain time frame or on special holidays. We will keep you updated through e-mail when the status of your order has changed at all times.
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How long will it take before my customers receive their order?
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The time your order will travel depends on if there are any holidays in the country of origin (our country) and the country of destination (country of your customer), but the following average shipping times apply on orders;
Orders within Europe: 6 to 8 working days after your order is shipped
Orders rest of the world: 10 to 14 working days after your order is shipped
Due to the unpredictable nature of their postal services, our estimations do not apply to Australia and Russia.
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How can I track my order online?
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You can track your order online if you have added the optional ‘Tracking number’ to your order. We will send you the tracking number through e-mail as soon as your order has been sent to the destination. To track your order online, please visit www.track-trace.com/post . Fill in your tracking number, click 'track with options' and click 'change destination' once the order has entered the destination country.
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What is Paypal?
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PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online. PayPal has over 100 million user accounts in 190 countries. Paypal allows you to pay online purchases almost anywhere, and withdrawing money from your account is quick and easy.
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How do I use a Paypal payment option?
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Existing PayPal users who would like to use the PayPal payment method when placing an order can click on the "Checkout with PayPal" button when checking out. New PayPal users who would like to use PayPal as a payment method will be redirected to the PayPal website to sign up for an account and will be presented with the "Checkout with PayPal" option when they get back to the website
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What is Moneybookers?
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Moneybookers is a tool that allows you to safely send and receive money via email - instantly. You can send money from your credit/debit card, transfer money to and from your bank account. Use Moneybookers whenever you need to send money to someone (settle a debt with a friend, pay for online purchase/auctions...) or when someone needs to send money to you.
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How do I use a Moneybookers payment option?
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Existing Moneybookers users who would like to use the Moneybookers payment method when placing an order can click on the "Checkout with Moneybookers" button when checking out. New Moneybookers users who would like to use Moneybookers as a payment method will be redirected to the Moneybookers website to sign up for an account.
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What are cookies? Do I need to enable cookies on my browser?
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A cookie is a small amount of data that is sent to your browser from a web site and is stored on your computer's hard drive. If your browser's preferences allow it (most browsers are installed with cookies enabled), each web site can send its own cookie to your browser. To protect your privacy, cookies do not store personal information but instead use anonymous unique identifiers. Each web site can only access the cookie they have sent to your hard drive, not the cookies sent by other web sites. You need to enable cookies on your browser to enjoy all the shopping features at fyves.com. Cookies need to be enabled on your browser so you can add products to your shopping cart and to access your fyves.com account information. If you share your computer with others and you do not want them to have access to your account information, be sure to log out before leaving your computer unattended. You can log out by clicking on ‘log out’ in the top menu on the page.
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Terms and conditions
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By marketing for and referring new users through your referral link on the fyves network, you agree to be bound by all the terms and conditions set out in this agreement
The minimum payout request is $50
Payments can only be made through paypal
It is forbidden to refer yourself to another account with the purpose of receiving a 3% commission on your own sales. Breaking this rule may lead to a permanent suspension of all pending orders in the host account as well as the referred account and closure of all accounts associated with the individual that broke the rule.
Fyves reserves the right to refuse payment on the suspicion that the earnings were generated in violation of our terms and conditions
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